| Type | Public |
|---|---|
| Traded as | NASDAQ: EXLS |
| Industry | Business Services |
| Founded | April 1999 |
| Founder(s) | Rohit Kapoor, Vikram Talwar |
| Headquarters | New York, USA |
| Key people | Vikram Talwar, Chairman Rohit Kapoor, CEO |
| Services | Transformation and Outsourcing Services |
| Revenue | US$252.75 million (2010) |
| Operating income | US$26.52 million (2010) |
| Profit | US$26.59 million (2010) |
| Total assets | US$305.68 million (2010) |
| Total equity | US$248.55 million (2010) |
| Website | EXLService.com |
EXL Service (NASDAQ: EXLS) is a provider of outsourcing and transformation services. EXL's services are structured around insurance, banking, financial services, utilities, transportation and travel industries.[1] In 2007 it was ranked 10th among India's ITES-BPO (IT enabled services - Business process outsourcing) exporters.[2]
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EXL was incorporated in April 1999 in Delaware, USA, by a group including Vikram Talwar and Rohit Kapoor. Vikram was then the Chief executive officer and Managing Director of Ernst & Young, and Rohit managed international investments for clients at Deutsche Bank.
In August 2001, Conseco acquired EXL and operated as its wholly owned subsidiary. Later, in November 2002, Oak Hill Capital Partners and FTVentures along with some members of the senior management team bought EXL from Conseco making it a third party pure-play business process outsourcing service provider.
May 2011: EXL acquired OPI,one of the last standing pure-play Finance & Accounting Outsourcing (FAO) service providers.
May 2010: EXL acquired PDMA, Inc., the developer of LifePRO policy administration platform for life, health and annuity insurance.
March 2010: EXL acquired American Express’ Global Travel Service Center operations in Gurgaon, India.
July 2009: EXL acquired the back-office operations of Schneider Logistics, SRO. in Olomouc, Czech Republic.
June 2006: EXL acquired Inductis, a New Jersey based Consulting and Analytics firm.
EXL is headquartered in New York City. It has offices in New Jersey, Indianapolis, Fargo and Naples in the US; London in the UK; Noida, Gurgaon, Jaipur, and Pune in India; Metro Manila in the Philippines; Olomouc in the Czech Republic; Cluj-Napoca in Romania; and Singapore.